Our Commitment to Your Satisfaction

1. Introduction
   These terms and conditions govern your use of the luxury transportation services provided by JDN Limousine Service, hereinafter referred to as “the Company.” By utilizing our services, you agree to adhere to and be bound by the following terms and conditions. Please read them carefully.
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2. Reservations and Payments
2.1. Booking Reservations: Reservations can be made through our website, by phone, or by contacting our customer service team. We require essential trip details, including the pick-up location, drop-off location, date, and time. We recommend booking in advance to secure your desired service.
2.2. Payment: The Company accepts various forms of payment, including credit cards and cash. All payments are subject to the pricing agreement established during the booking process. The pricing may include base fare, additional mileage, waiting time, tolls, and applicable taxes.

 

3. Cancellation Policy
3.1. Cancellation by the Passenger: Passengers may cancel a reservation by providing advance notice, as specified during the booking process. Cancellations within 24 hours of the scheduled pick-up time may result in a cancellation fee.
3.2. Cancellation by the Company: The Company reserves the right to cancel a reservation in cases of emergency, unforeseen circumstances, or any situations that might compromise passenger safety.

 

4. Passenger Responsibilities
4.1. Behavior: Passengers are expected to behave respectfully and responsibly during the service. Disorderly conduct, harassment, and any illegal activities will not be tolerated.
4.2. Cleanliness: Passengers are responsible for maintaining cleanliness within the vehicle. Any extensive cleaning required due to passenger negligence will result in an additional cleaning fee.

 

5. Child Safety
5.1. Child Seats: The Company prioritizes passenger safety, especially that of children. Passengers with children under the age of 8 or under the height of 4’9″ are required to use an appropriate child safety seat. The Company can provide child safety seats upon request for an additional fee.

 

6. Pets
6.1. Pet Transportation: The Company allows pets to travel in its vehicles, subject to certain terms. Passengers must inform the Company in advance if they plan to travel with a pet. Additional fees may apply, and passengers are responsible for the behavior and cleanliness of their pets.

 

7. Privacy
7.1. Data Collection: The Company may collect and store passenger data for booking, billing, and internal record-keeping purposes. We are committed to safeguarding your privacy and will not share your information without your consent.

 

8. Limitations of Liability
8.1. Vehicle Damage: Passengers are responsible for any damage caused to the Company’s vehicles through negligence or misconduct. Any repair or cleaning costs will be charged to the passenger.
8.2. Lost Items: The Company is not liable for any lost or damaged items during the transportation service. Passengers are encouraged to check for their belongings before exiting the vehicle.

 

9. Amendments and Updates
The Company reserves the right to amend or update these terms and conditions at its discretion. Passengers will be notified of any changes in a timely manner.

 

10. Applicable Law
These terms and conditions are governed by and interpreted in accordance with the laws of the state of Illinois. Any disputes shall be resolved through the appropriate legal channels within the state of Illinois.
By using our luxury transportation services, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you have any questions or require further clarification, please contact us at +1 888-341-0899. Your safety, comfort, and satisfaction are our top priorities at JDN Limousine Service.